Note:In The 24-Hour Customer, Adrian C. Ottthe CEO and founder of a top Silicon Valleybased consulting firmchallenges businesses to re-conceive their approaches to time and technology in order to win an unprecedented share of their customers' attention and loyalty. Filled with powerful and provocative ideas, The 24-Hour Customer is an indispensible handbook for any company competing for business in today's around-the-clock economy.
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